We at Core are here for all patients during this COVID pandemic. We are an essential business and open to provide orthopedic care to those who are suffering from severe pain or an acute injury.
With all the new recommendations from the CDC and the IL State Department of Health we have made the following changes to our practice to keep our patients safe and limit our patient’s exposure to the COVID 19 to the best of our abilities.
We are changing the providers schedule immediately to have designated time slots reserved for any elderly (60 and over) and for those who are immunocompromised.
We also each day have time dedicated strictly to Telehealth to service those who are just unable to come to the office.
If during the telehealth visit it is determined you need an x-ray to help diagnose or treat your condition, we have also created X-ray clinic time, in which patients will be scheduled when we are not treating patients in clinic and they can come in quickly for the x-ray and leave with minimum exposure. After that you can schedule another telehealth visit to review these findings and discuss your treatment options.
For those of you who do need to visit our clinic, want to wait in your car in stead of the lobby, no problem, just text when you are in the parking lot and ready to be seen.
For Elk Grove Village text (847)-212-8332
For Hoffman Estates text (847)-243-3340
Have an acute injury but want to avoid the Emergency Room and the potential of waiting with very sick patients? Core is here to help off load those patients from the ER’s. The following hours are dedicated to you. Please note however if you have a fever or cough or have traveled anywhere inside or outside of the country, you MUST call before coming.
The Orthopedic-Only Urgent Care Clinic is available the following times:
Monday 5-7 pm @ the Elk Grove Village location
Tuesday 5-7 pm @ the Elk Grove Village location
Wednesday 6-7 pm @ the Elk Grove Village location
Thursday 5:30-7 pm @ the Hoffman Estates location
Friday 3:30-5 pm @ the Hoffman Estates location
Saturday 9:30am-11 am @ the Hoffman Estates location
Sanitation continues to be our top priority. Our staff between every patient is cleaning down rooms and equipment. We will be limiting human contact such as handshakes that are not required for the care of our patients. Physical Exams are an essential part to the practice and will continue to be performed. The providers and employees will be practicing good hand hygiene.
Vendors, observers and visitors and other non-essential individuals will not be granted access to our practice.
As a reminder, call our office if you have traveled anywhere domestically or internationally in the last 2 weeks. Any patient or visitors who present to the office with any cold like symptoms will be sent home. We will reschedule your appointment once your symptoms are absent.
We are asking that patients come to their visits alone. If there is an essential need like transportation, interpretation or Power of Attorney type of situations, then one patient family member will be allowed to the visit if they are not ill and have not been in contact with any persons diagnosed with COVID-19.
We are also asking that any necessary paperwork be filled out at home prior to their visit. If you need assistance, please don’t hesitate to call our office or reply to the email email@example.com we will be monitoring this more closely.
All patients needing copies of their medical records will need to utilize our Exscribe portal for requests. You can call our office at 847-690-1776 ext 1029 for assistance accessing your portal.
We encourage patients to log onto the Athena portal and set up appointment reminders via Text or email so that any updates can be sent in this format regarding any unforeseen schedule changes.
To help communicate any changes or new developments, we will be updating our website. Thank you for entrusting Core Orthopedics and Sports Medicine for your orthopedic care.
Elk Grove Village
555 Biesterfield Road Elk Grove Village, Illinois 60007-3306 Phone : (847) 690-1776